Standard Shipping within the U.S. is always FREE with your purchase over $50. No code is necessary unless otherwise stated.

Please allow us 5-10 business days to process and ship your order(s) (excluding weekends and U.S. Holidays). You will receive a separate email with your tracking information. See our Shipping Policy for details. 

If you have received tracking information, please allow 5-10 business days (excluding weekends & U.S. Holidays) to receive your parcel. 

Note: If you're ordering more than one item, your order may arrive in separate packages, as they may be shipped from different warehouses. 

If your orders have been sent in separate packages you'll get individual dispatch emails with their unique tracking numbers.

Disclaimer: *We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. TEOV cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

Unfortunately we can not guarantee order cancellations. Please email us as soon as possible at: orders@shopteov.com with your order number, we will make an attempt to cancel. However, if unable to cancel, please see our Returns Policy. 

Unfortunately we are unable to accommodate changes to your already submitted orders.

We apologize if we made this mistake. Please reach out to us at orders@shopteov.com, we will instruct you what to do next. 

If you're ordering more than one item, your order may arrive in separate packages, as they may be shipped from different warehouses. Please re-check your email.

If your orders have been sent in separate packages you'll get individual dispatch emails with their unique tracking numbers.

However, if you did not receive separate emails, with different tracking numbers, and you are in fact missing an item in your package, please reach out to us immediately at orders@shopteov.com.